Refund Policy

Created on 7 March, 2025 • 78 views • 1 minutes read

Refund Policy for BITHUB


Effective Date: March 7, 2025


At BITHUB, we strive to ensure that our users are satisfied with our services. If you are not completely satisfied with your purchase, we offer a money-back guarantee under the following conditions:


1. Eligibility for Refund

  1. You may request a refund within 30 days of your purchase if you are not satisfied with the service.
  2. To be eligible for a refund, you must provide a valid reason for your dissatisfaction and any relevant details regarding your experience.


2. How to Request a Refund

To initiate a refund request, please contact our support team at contact-us@the-bithub.com. Include the following information in your request:

  1. Your account details (username and email associated with your account).
  2. The date of purchase.
  3. A brief explanation of why you are requesting a refund.


3. Processing Refunds

Once your refund request is received, we will review it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.


4. Exceptions

  1. Refunds may not be granted for any purchases made after the 30-day period.
  2. If you have used the service extensively or have violated our Terms of Service, your refund request may be denied.


5. Changes to the Refund Policy

We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on this page.If you have any questions or concerns regarding our refund policy, please feel free to reach out to us at contact-us@the-bithub.com.


Thank you for choosing BITHUB!